333com Privacy Policy –
How We Protect Your Data

1. Who We Are

This Privacy Policy applies to the 333com platform, accessible at 333com.fun. When this policy refers to "333com", "we", "us" or "our", it means the team and organisation operating the 333com platform. When it refers to "you" or "your", it means any person who visits the website, creates an account, deposits funds, places bets, or otherwise interacts with the platform.

333com is an online entertainment platform offering sports betting with a focus on cricket, Pakistan Super League (PSL) and T20 matches, alongside bingo, live casino games and other gaming content. All services are offered to adult players and all PKR transactions are handled through established Pakistan payment networks including JazzCash, Easypaisa and Raast.

We are committed to protecting the personal information of our players and handling it with transparency, care and respect. This policy explains how we do that in practice.

2. Data We Collect

We collect personal information in three ways: information you give us directly, information generated automatically when you use the platform, and information received from trusted third-party partners such as payment processors and identity verification services.

3. How We Use Your Data

333com uses your personal data only for specific, legitimate purposes related to operating the platform and providing you with a good experience. We do not use your data for anything not listed here without first updating this policy and notifying you.

• Account management — to create and maintain your 333com account, verify your identity, and keep your account secure.
• Processing transactions — to handle PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported methods.
• Providing gaming services — to allow you to place bets on cricket, PSL, T20 and other sports markets, play bingo, and access live casino content.
• Bonus and promotion management — to credit eligible bonuses, track wagering requirements and manage offers shown on the Promotions page.
• Customer support — to respond to your questions and resolve account issues through live chat and email.
• Fraud prevention and security — to detect and prevent unauthorised access, duplicate accounts, money laundering and other forms of abuse.
• Legal compliance — to meet our obligations under applicable laws and to respond to lawful requests from authorities.
• Platform improvement — to analyse usage patterns, fix bugs, and improve the overall platform experience for Pakistan players.
• Marketing communications — to send you promotions, bonus alerts and cricket betting updates, but only if you have opted in to receive them.

4. Legal Basis for Processing

We process your personal data under the following legal bases, depending on the type of processing involved:

• Contract performance — processing necessary to operate your 333com account and deliver the services you signed up for, including handling your PKR deposits and settling your cricket bets.
• Legitimate interests — processing necessary for fraud prevention, security monitoring, abuse detection and platform analytics, where these interests do not override your rights.
• Legal obligation — processing required to comply with applicable laws, including identity verification and record-keeping requirements.
• Consent — processing based on your explicit opt-in, such as sending you marketing emails or push notifications about promotions and PSL betting boosts. You can withdraw consent at any time.

5. Payment Data

When you make a deposit or request a withdrawal in PKR, your transaction is processed through our payment partners. These partners include the networks that handle JazzCash, Easypaisa, Raast, bank transfers and card payments in Pakistan. The actual processing of payment credentials — such as your JazzCash mobile number, Easypaisa account, bank account details or card number — takes place on the payment partner's secure infrastructure, not on 333com's own servers.

333com retains transaction records including amounts, timestamps, payment method type and transaction reference numbers. This information is used to:

• Maintain an accurate record of your deposit and withdrawal history.
• Process refunds or resolve payment disputes.
• Comply with financial record-keeping requirements.
• Identify and investigate suspicious transaction patterns.

6. Sharing Your Data

333com does not sell, rent or trade your personal information to third parties for commercial gain. We share data only in the following specific circumstances and always under appropriate data protection safeguards:

• Payment processors — to facilitate PKR deposits and withdrawals via JazzCash, Easypaisa, Raast and other supported payment methods.
• Identity verification providers — to verify your age, identity and the authenticity of documents you submit during KYC checks.
• Fraud prevention services — to detect duplicate accounts, fraudulent activity and patterns associated with money laundering.
• Gaming content providers — limited technical data may be shared with providers of bingo, live casino and sports data feeds to enable these services to function correctly within the 333com platform.
• Legal and regulatory authorities — where we are required by law or a valid legal order to disclose information, we will do so after verifying the legitimacy of the request.
• Business transfers — if 333com is involved in a merger, acquisition or asset sale, your data may be transferred as part of that transaction. We will notify you before this happens and explain your options.

All third parties with whom we share data are required to process it securely and only for the specific purposes for which it was shared. We do not permit them to use your data for their own unrelated purposes.

7. Cookies & Tracking

333com uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. We use the following types:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in while you browse and security cookies that protect against cross-site attacks. You cannot opt out of these without affecting platform functionality.
• Analytics cookies — help us understand how players use the platform, which pages are most visited, and where errors occur. This data is aggregated and not used to identify individual players.
• Preference cookies — remember your settings such as language preference and notification choices.
• Marketing cookies — used only if you have opted in, to show you relevant promotions and cricket betting offers based on your activity on the platform.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to use the platform. For analytics and marketing cookies, you can opt out at any time without losing access to the service.

8. Data Retention

We retain your personal data for as long as your account is active and for a period after account closure to meet our legal and operational obligations. Retention periods vary by data type:

• Account and identity data — retained for the duration of your account and for a minimum of five years after account closure to comply with applicable record-keeping requirements.
• Transaction and financial records — retained for a minimum of five years from the date of each transaction, in line with standard financial record-keeping practices.
• Support communications — retained for two years from the date of the interaction, unless the matter relates to an ongoing dispute or legal proceeding.
• Marketing preferences — retained until you opt out, after which we keep a record of your opt-out to ensure we do not contact you again.
• Technical and usage data — typically retained for up to 12 months in identifiable form, then anonymised for longer-term analytics use.

When data is no longer needed for any purpose, it is securely deleted or anonymised. We do not keep personal data indefinitely.

9. Your Rights

As a 333com player you have a number of rights over your personal data. You can exercise any of these rights by contacting our support team via live chat or email. We will acknowledge your request promptly and aim to complete it within 30 days.

10. Security Measures

Protecting your data is a core responsibility at 333com. We implement a range of technical and organisational measures designed to prevent unauthorised access, data loss and misuse. These include:

• Encryption in transit — all data transferred between your device and the 333com platform is encrypted using TLS (Transport Layer Security) protocols.
• Encrypted data storage — sensitive personal and financial data stored on our systems is encrypted at rest.
• Access controls — only authorised personnel with a specific operational need can access player data, and all access is logged.
• Fraud monitoring — automated systems monitor account activity in real time to detect suspicious logins, unusual betting patterns and potential account takeover attempts.
• Regular security reviews — our platform infrastructure is subject to periodic security assessments to identify and address vulnerabilities.
• Staff training — all staff with access to player data receive data protection training as part of their onboarding and on an ongoing basis.

While we take every reasonable precaution, no system is completely immune to security incidents. In the unlikely event of a data breach that affects your personal information, we will notify you without undue delay and explain what steps are being taken to address it.

You can also help keep your account secure by using a strong, unique password, not sharing your login credentials with anyone, and enabling any additional security features available in your account settings.

11. Children's Privacy

333com is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. All registration processes include an age declaration requirement, and we perform age verification checks on accounts where there is any reason to question whether a user meets the minimum age requirement.

If we become aware that an account has been created by or for a person under 18, we will close the account immediately, forfeit any balance in accordance with our Terms and Conditions, and securely delete the personal data associated with that account.

If you believe a minor has created an account on 333com, please contact our support team immediately so we can investigate and take appropriate action.

12. Changes to This Policy

333com may update this Privacy Policy from time to time to reflect changes in how we operate, in applicable laws, or in response to feedback from our players. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes — such as new types of data collection or new sharing arrangements — we will notify registered players via email or an on-platform notification before the changes take effect. Your continued use of 333com after the effective date of a policy update constitutes your acceptance of the updated Privacy Policy.

We recommend reviewing this page periodically so you are always aware of how your data is being handled. Previous versions of this policy are available on request by contacting our support team.

13. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way 333com handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week and aim to respond to all privacy-related enquiries within 48 hours.

When submitting a data access, correction or deletion request, please include your registered mobile number or email address and a brief description of your request so we can locate your account quickly and process your request without unnecessary delay.

For general account support, bonus enquiries and payment questions, you can also reach us through the live chat feature available on every page of the platform. For information about how we handle responsible gaming data and self-exclusion records, please visit the Responsible Gaming page.